Refund & Returns Policy

Our products are uniquely crafted to your specifications, ensuring a one-of-a-kind creation tailored to your needs. Please review the following policies for our custom-made items:

No Returns or Cancellations: Due to the personalized nature of our products, we do not accept returns or cancellations once an order is confirmed and production has begun.

Quality Assurance: If your product arrives with defects or errors caused by our company (e.g., manufacturing or printing mistakes), we will remake and reship the item at no additional cost.

Refunds: Refunds are not typically offered for custom products. However, in extreme cases where the issue is due to our error, we may consider a refund at our discretion after review.

Customer Responsibility: Please ensure all provided details (e.g., names, dates, images) are accurate before finalizing your order, as we are not responsible for errors in customer-submitted information.

Contact Us: If you encounter any issues or have questions, please reach out to our support team. We are dedicated to resolving concerns and ensuring your satisfaction.
For any further assistance, contact us at support@ldsgift.com

By making a purchase with us, you agree to this policy. This policy applies to all products and services offered by our company.